Help is here! Try our FAQ's
Please use our FAQ's section to find the answer to many of the issues that you might encounter, our Technical Support Team generally find that email seems to raise the most questions.
This section is up dated on a regular basis , please visit again if you don't find the answer or call technical Support
View our FAQ's
Many of the questions you will have are probably listed in our FAQ section
Question; Outlook Web Access (OWA) and Windows XP Service Pack 2
Answer;
Windows XP Service Pack 2 introduces new behaviour in Microsoft Internet Explorer that may affect users of Outlook Web Access. This article describes the configuration of Internet Explorer for using Outlook Web Access (OWA). To connect to Outlook Web Access on a Windows XP SP2-based computer, you must use one of the following methods:
Method 1 ? Allowed sites
In Internet Explorer, add the URL for the Outlook Web Access Web site to the Allowed Sites list for the Pop-up Blocker. We recommend this action.
On the Tools menu, click Pop-up Blocker, and then click Pop-up Blocker Settings.
In the Address of Web site to allow box, type the URL of the Outlook Web Access site.
Click Add, and then click Close.
This enables the Pop-up Blocker to continue to function on other web sites.
Method 2 ? Reduced functionality
You can select the Basic client instead of the Premium client when you log on with Forms-Based Authentication.
Method 3 ? Filter levels
You can lower the filter level within Internet Explorer. This enables some pop-up advertisements to appear, but some Outlook Web Access functionality be lost.
Alternatively, you can turn off the Pop-up Blocker in Internet Explorer.
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Question; Will my email address reflect the identity of my company?
Answer;
Hilbourne.com supports the use of your own domain name for your mailboxes and email addresses.
Typically, all your email addresses will reflect your domain; for example, you@yourdomain.co.uk.
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